CTO releases draft of our first Reconciliation Action Plan

CTO releases draft of our first Reconciliation Action Plan

Draft Reconciliation Action Plan – A Reflect RAP 2023 – 2024

It is with great pride that the Community Transport Organisation presents the draft of our first Reconciliation Action Plan, a Reflect RAP for 2023-2024. Our RAP will guide us on the reconciliation journey both in our own organisation, and as a peak body, in support of action across the sector

The development of a RAP supports our mission to lead an inclusive community transport sector for Aboriginal & Torres Strait Islander Peoples who engage with the CTO, and our members, whether as an employee, stakeholder, partner, funder, or service user. The CTO are in a position to influence and lead this uplift within the community transport sector and it is our goal to shine a light on best practice.

Our Reflect RAP will provide the opportunity to first look within our sector, to understand the starting point on our Reconciliation journey, and help to chart a path for continued work in this space. We seek to grow our understanding of what an inclusive community transport sector looks like, for both a peak body, and as a service provider in community.

Before we submit our RAP to Reconciliation Australia for final approval, it is important we hear your feedback on what we have proposed. As our intention is to drive Reconciliation initiatives across the CT sector, it is vital that we have your support.

Please take a look over our draft Reflect Reconciliation Action Plan, and then share your feedback with us below by Tuesday 21st February, 2023.

For those of you who have not engaged with the RAP process previously, there are certain required deliverables in a RAP which are set out by Reconciliation Australia.

For reference to these, please also see the Reconciliation Australia Reflect RAP template from which our draft RAP was developed.

You can read more about the RAP process on the Reconciliation Australia website

We look forward to hearing your invaluable feedback, and working with you on this important journey going forward

The CTO would like to thank the ongoing contributions of our RAP Working Group who have played an integral role in this process.

Funding Model Proof of Concept – Community Transport

Funding Model Proof of Concept – Community Transport

Funding Model Proof of Concept – Community Transport

The CTO has commissioned The Centre for Health Service Development (CHSD) at the Australian Health Services Research Institute (AHSRI), University of Wollongong, to develop a prototype classification and funding model for community transport services in NSW. This study is being undertaken to provide the building blocks for an evidence-based alternative to the Support at Home Program funding model that is currently being proposed by the Australian Government Department of Health.

Such a model provides funding transparency and stability, and improves operational efficiency and funding equity. Importantly, it includes two funding streams: a fixed component based on organisational characteristics (e.g. size, location and type); and a variable component based on a classification of community transport activities and client profiles.

The study is being conducted between March and May 2022 and will include the statistical analysis of service cost and activity data along with a consultative process with a panel of experienced leaders in community transport services. This will enable us to accurately capture the range of contexts, transport activities and client groups and the associated cost components in the provision of community transport services.

This is a bold project that does not hold any guarantees for our sector but the CTO has chosen to take a thought leadership approach to advocacy.

We thank everybody who contributed. 

The Expert Panel will be:

Ben JacksonRegional/Metro
Bethany LangfordRegional
Darrin WilsonMetro/Regional
Greg StrangerMetro
Isaac SmithRegional
Kathryn ParnellRegional/Rural/Remote
Kathy DicksonRegional/Rural/Remote
Paddianne ArchdaleRegional/Rural
Sally WaltersRural/Remote
Stacey MohrRural
Vicki LennoxRegional

The results of this work will be presented to the sector via a webinar with the Project Team facilitated by Professor Kathy Eagar, the third week of May.

Support at Home Alliance 

Regional, Rural, Remote Transport Strategy

Regional, Rural, Remote Transport Strategy

Future Strategy for Community Transport in Regional, Rural and Remote NSW 2022-2025

View the Regional Rural and Remote NSW Future Community Transport Strategy here

View the Supporting Information (including research and survery findings) for the Regional Rural and Remote NSW Future Community Transport Strategy here

Access to transport remains a significant challenge across Regional, Rural and Remote (RRR) NSW with a range of complex contributing factors. Transport disadvantage is ultimately a form of social exclusion, as a lack of access to transport means people cannot participate fully within their community.

There is an over-representation of people experiencing transport disadvantage in RRR NSW with the presence of additional and unique barriers, impacting wellbeing and functioning of communities. There is also a growing unmet transport need among vulnerable cohorts in these communities, including elderly Australians, people with a disability, and First Nation’s peoples.

The community transport sector seeks to address this transport disadvantage through provision of services that are accessible, affordable and responsive to the specific needs of people in the community.

Community transport is therefore much more than just a transport service. It is also a significant enabler of equitable inclusion and access to health, social and community care and a critical determinant of health outcomes in regional, rural and remote NSW.

Community transport provides a range of benefits both to individual customers and local communities across social, health, aged care, disability, Indigenous and transport policy outcomes.

In order to help deliver on this, the Community Transport Organisation (CTO), in partnership with New England Sector Support Team (NESST) and supported by Transport for New South Wales (TfNSW) and the Department of Health and Aged Care, worked hand in hand with the sector to develop a future strategy for community transport in regional, rural and remote NSW.

The process for developing the strategy incorporated the recognition that this is not a homogenous region, rather a grouping of diverse communities, each with distinct characteristics.

Extensive consultation took place through surveys, stakeholder interviews, regional workshops, and feedback sessions to ensure the strategy reflected the unique needs of each region, and was stakeholder owned and led.

The strategic planning process developed a shared vision for the sector and identified the most pressing challenges and opportunities to work collaboratively to address them. Underpinned by three priority areas of: enabling our communities, improving sector coordination and integration, and supporting sustainability, ten strategic initiatives were developed which work toward achievement of a shared vision.

With a 3 year strategic plan in hand, the CTO will work collaboratively with the sector to achieve this ambitious, and inclusive vision of connected and thriving communities within regional rural and remote New South Wales.

Thank you to our stakeholders and partners supporting this work. This project is supported by NESST. This project is funded through Sector Support and Development funds administered through TfNSW

Social Ventures Australia (SVA) is a not-for-profit organisation that works with partners to alleviate disadvantages – in an Australia where all people and communities thrive.

Their work seeks to influence systems to deliver better social outcomes for people by learning about what works in communities, helping organisations be more effective, sharing perspectives, and advocating for change.

SVA has a depth of experience developing sector-wide strategies, and have strong knowledge of the unique challenges of delivering services in rural regional and remote NSW

Find out more here.

SVA is working closely with the CTO team on the development of the strategy.

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