As a result of the success of the Tottenham to Dubbo route LiveBetter started looking for opportunities to duplicate these types of transport and the tender for TfNSW on-demand transport was identified as an opportunity to do this. They created 10 routes that were diverse and included village to town, town to city and after hours transport ideas. Some routes were weekly, others fortnightly but they were all pre-booked on demand transport with designated timetables, bus stops and destinations. We then consulted with each area of the LiveBetter transport network to confirm that the need was real and the options were viable and would meet the customer needs. Each route was mapped and a costing developed. We also included what outcomes we believed each route would achieve. The tender document was then reviewed by the LiveBetter business development department and signed off by the Executive Manager.

LiveBetter been successful in 4 routes that run in the Central West NSW and these are due to begin in April 2019. TfNSW has run workshops for the service providers to meet and share experiences and ideas … (read more)