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AWARDS

AWARDS

NATIONAL ISSUES CONFERENCE – #communitytransport AWARDS

CTO Ltd recognises excellence and showcases best practice amongst community transport providers.

The Gala Awards Ceremony offers the opportunity to celebrate, recognise and reward outstanding organisations, volunteers and staff.

CTO now seek nominations for the National Issues Conference – #communitytransport Awards, the ceremony in Canberra on Monday 8 October 2018.

Judging will be conducted by an Independent Panel the week preceding the Conference.

Nominations close COB Friday, 14 September 2018.

Categories include: Volunteer of the Year | Culturally Inclusive Award for Excellence | Employee of the Year | Community Transport Service of the Year

 


Volunteer of the Year

This award recognises a specific Volunteer who has demonstrated excellence in servicing their clients through their contribution, reliability, passion, care and commitment within their volunteering role. To receive this award the volunteer must be registered as a volunteer for an organisation that is a current CTO member.

Selection Criteria: All criteria must be addressed. Include a 100 word general statement about the Volunteer that is being nominated. Statements of no more than 200 words for each criteria listed above demonstrating how that specific criteria has been met by the Volunteer.

Dependability – The volunteer has been recognised for their dependability and reliability in completing their agreed responsibility and other volunteering duties.

Service Delivery – The volunteer delivers high quality services to their allocated client that promotes a high level of care, understanding and empathy in meeting client’s needs.

Commitment – The volunteer demonstrates achievement resulting in positive outcomes for their community though significant participation and; contribution while undertaking their volunteering role.

Please attach any evidence to support this nomination. These can include media clips, organisational documents, award certificates, reports from external agencies.

Enter Nomination

 


 

Culturally Inclusive Award for Excellence

This award nomination may include the provision of innovative service delivery and programs, working collaboratively with people from culturally and linguistically diverse backgrounds to enrich the client experience or providing exceptional service delivery to peoples from Aboriginal and Torres Strait Islander communities. To receive this award the organisation must be a current CTO member. Organisations may self-nominate.

Selection Criteria: All criteria must be addressed. Include a 100 word statement about the organisation (profile) that is being nominated. Statement of no more than 200 words for each criteria listed above demonstrating how that specific criteria has been met by the organisation.

Achievement: The applicant has shown mutual respect, effective relationships, clear communication and clear understanding about expectations and clear understanding about expectations for people of all cultural backgrounds

 Commitment: The applicant has shown commitment to creating a diverse, harmonious community by supporting the needs of clients as they achieve a deeper appreciation of cultures as well as greater cross-cultural understanding.

 Respect: The application has shown inclusive practices that have involved respecting and valuing individual cultural differences

Please attach any evidence to support this nomination. These can include media clips, organisational documents, award certificates, reports from external agencies.

Enter Nomination

 


 

Employee of the Year Award: 

This award is designed to recognise a specific Employee who has demonstrated a significant achievement within their organisation. The Employee delivers excellence in servicing achievement within their organisation. The Employee delivers excellence in servicing clients as well as leadership qualities resulting in positive outcomes and achieving organisational goals. The employee displays a constant high level of professional behaviour in all aspects of work. They demonstrate a “can do attitude”. To receive this award the Employee must belong to an organisation that is a current CTO member. The Employee must have been in the role for a minimum of 12 months.

Selection Criteria: All criteria must be addressed include 100 word general statement about the Community Transport Employee that is being nominated. Statement of no more than 200 words for each criteria listed above demonstrating how that specific criteria has been met by the Community Transport Employee.

Achievement – The employee has demonstrated a significant work achievement within their organisation, demonstrating innovation and commitment to meeting organisational goals, while also supporting the organisation’s Mission, Vision and Values.

Excellence – The employee displays excellence in servicing clients and maintains a consistent high standard of customer service, when dealing with clients and /or their carers, and other key stakeholders.

Leadership – The employee demonstrates a “can do attitude” and demonstrates the ability to motivate others to achieve organisational goals. Communicated effectively with all levels of stakeholders and immediate team members. Promotes a positive image in the workplace environment through leadership qualities.

Professionalism  – Maintains compliance requirements resulting in all policies and procedures of the organisation being met. Consistently demonstrates ethical behaviour and constant professional behaviour in all aspects of their work.

Please attach any evidence to support this nomination. These can include media clips, organisational documents, award certificates, reports from external agencies.

Enter Nomination

 


 

Community Transport Service of the Year

This award recognises a service that institutes proactive change across their organisation, actively participating in their region, contributing to the wider CT sector, engaging in local partnerships, undertakes innovation, and achieves excellence in client service delivery. Note services may be achieving some or all of the stated criteria. To receive this award the organisation must be a current CTO member. Organisations may self-nominate.

 Selection Criteria: All criteria must be addressed include 100 word general statement about the Community Transport Service which is being nominated. Statement of no more than 200 words for each criteria listed above demonstrating how that specific criteria has been met by the Community Transport Service Provider.

 Achievement – the applicant has been recognised for an innovative program or project, or other recognised achievement that has had significant outcomes to service delivery for their service and clients within their community.

Quality – applicant achievements have demonstrated that the Community Transport Service has worked together as a whole team resulting in high-quality services that go above and beyond expectations.

Leadership – the applicant demonstrates leadership within the Community Transport sector and the community they service, demonstrating leadership that is consistently of a high standard of operations.

Commitment – the applicant demonstrates a commitment through significant participation and contribution to Community Transport and the Community Transport Sector.

Please attach any evidence to support this nomination. These can include media clips, organisational documents, award certificates, reports from external agencies.

 

Enter Nomination
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